CTI for MS-CRM Integration proposes a flexible and user-friendly interface between the telephone exchange (PBX) TAPI or Microsoft Lync and MS-CRM application, to speed-up the users / operators access to the information of the company.
Automatic registration display (prospect, account and contact) of the caller, or automatic creation of a new activity associated to the number, if is missing in MS-CRM.
Gives the possibility to directly reach the correspondant through the MS-CRM interface, or throught the CTI for MS-CRM Integration search function.
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Supported Operating Systems:
Windows 7 |
Windows 8 |
Windows Vista |
Windows XP |
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