Customer application is an application in On Cloud CRM system which can be installed on customers computer and can be connected to your CRM database and would help your organisation to stay connected to your customer 24 by 7.
Customer application connects you to your customer via agent chat and also support ticket.
customer can initiate chat at any point of time and with the help of smart chatting algorithm.
You can customize your company appearance in the customer application and customer can submit ticket which automatically shows up in your administration application.
Microsoft .NET Framework 3.5 SP1
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Supported Operating Systems:
Windows 2000 |
Windows 2003 |
Windows 7 |
Windows 8 |
Windows 98 |
Windows Me |
Windows NT |
Windows Vista |
Windows XP |
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