Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization.
Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard.
Full integration with Call-scripting.
Embedded browser that can automatically convert phone numbers to easy, click-to-call buttons.
Includes a dialpad that can transfer, hold, park, record, and play audio during calls.
Includes a special window for entering call notes and a drop-down box for quickly setting call dispositions.
Visually displays incoming call ACD queues.
Easily schedule customer callbacks, with automatic call back reminders.
Fully integrated with Voicent FlexPBX for direct outbound dialing and voicemail handling.
Allows integration and customization with 3rd party CRM services and software, such as Salesforce.com, SugarCRM, ZohoCRM, and MySQL databases.
Calls come with Voicent Ad message
Like it? Share with your friends!
Other Windows Software of Developer «Voicent»:
iDeal CRM iDeal CRM is a user-friendly, easy-to-understand customer relationship management (CRM) software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks,
Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks of any call center. Track who requests what and when they requested it, what was done to address the request, who h
hsCID hsCID is an Outlook-integrated caller ID and contact management application. It has basic caller ID functionality that logs incoming calls. It has the ability to block calls from certain callers or it can block all anonymous callers. Blocked calls are trac
ISLive ISLive is a live help system connecting customers with customer service agents over the Web. ISLive includes chat, file sharing, co-browsing of Web pages, and discussion rooms. Supports audible operator alerts, multiple operators, brandable screens, online
Doxin Doxin lets you work more organized. Works like word processor, but with business specific tasks like company history notes, classification of that notes and brilliant reports. Company history with different status. Your campaigns in different small files.
TEAMcontacts TEAMcontacts is a Customer and Contacts Relations Management (CRM) software application that has been developed to improve the way that you run your business. TEAMcontacts can make many of those day-to-day business chores such as mail-merge and recording s
TopSales Personal Network TopSales is a useful sales automation, contact management, document management and email message processor tool for sales and marketing people who are into internet marketing. It enhances sales productivity by automating sales process with daily contact ma
Service Server Web-based customer service and customer support software. Use it to set up a service Web site. Your customers can go to the Web site to search a knowledge base, participate in discussion forums, read news or announcements, and submit service requests. Your
TxMiner TxMiner delivers stand alone frequency distribution plots, 2D plots, and basic statistics for data files that have been imported into the system. TxMiner also provides an easy to use interface to internet data mining based on neural networks. This version
Creditworthy Collector The Creditworthy Collector is the mighty mouse of collection programs! It is designed for the business credit industry and is best suited for small to medium sized companies working with ledger cards, greenbar agings and collection cards; or with any compa
Supported Operating Systems:
Windows 7 |
Windows 8 |
Windows Vista |
Windows XP |
Comments on :
Comments not found
Windows Software - Free Windows Downloads, Apps, Games, Freeware, Skype, Media Player, Antivirus, Gimp, Live, Starter for Windows XP, Vista, 7, 8, 10