Abacus HelpDesk supports your help desk with complete service and support, call tracking, knowledge management, problem resolution, call management, statistic reports, and invoice handling. With the SQL-connection module, Abacus HelpDesk supports MS SQL server to handle large databases. Multi-language support, Citrix and Terminal server support, and remote computing.
What is new in this release:
In version 5.0, client code contains the opportunity to organize customer information in 3 levels: For example Company (new), Department, and Name.
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Supported Operating Systems:
Windows 95 |
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