Manage customers, vendors, tasks, and calls with this easy to implement and use help desk application. Technology inventory functions allow you to maintain an accurate and up to date configuration management database (CMDB). Create your customer or end user database manually or through the Active Directory import facility. Define response and completion targets for different priorities. Manage support calls and tasks with full history capture, linked documents and more. Define standard email responses for your technicians to use. Option to have multiple support teams. The Service Desk view makes it easy for all technicians to manage and prioritize individually or as part of a team. Use for all types of customer service.
The Close Support Service Desk is a modular, multi-user help desk application. The comprehensive call handling features and fully integrated knowledge base will enhance productivity and improve control.
An optional e-mail responder is available for centralized, automated handling of emailed tickets.
There is also an optional Web Module with call/ticket tracking & updating and hardware & software inventory displays.
A fully automated audit facility is also available as an option. This module takes regular inventories of all Windows devices as the connect to your network, producing and maintaining your hardware and software records.
The quoted price is for a lifetime, site-wide license for unlimited technicians and unlimited customers.
What is new in this release:
Version 3.01.08 introduces faster launch routine and more robust connection to the database.
Like it? Share with your friends!
Other Windows Software of Developer «Close Fit Software»:
Close Support Service Desk Express Edition Manage customers, vendors, tasks, and calls with this easy to implement and use help desk application. Totally free. No ads. Create your customer or end user database manually or through the Active Directory import facility. Define response and completion
AbusePipe Abuse Desk Management Software Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONL
Service Desk Lite ServiceDesk Lite 2016 is absolutely free for life.No limits.No registration
Service Desk Lite 2016 is free ready to use service management software that enables you to manage Service contracts such as AMC,Warranty and customer complaint right from compla
Tee Support Client Tee Support is a service package that provides on-demand 24/7 professional online tech support for Windows users, and various software for you to deal with the tech problem on a daily basis (free during your paid subscription). At Tee Support, we work hard
iKode Helpdesk X iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easi
Supremo Supremo is a powerful, easy and complete solution for remote desktop control. It allows you to control a remote PC in just a few seconds. There's no need to configure the routers or to install the software. Download, connect, control. Key features of Supre
Live Chat Software Live2Support provides low price and high quality live chat software and it can be easily integrated into your website. You can fully customize the visitor chat window to match your website and choose from readymade windows templates. Chat with visitors thr
Files Converter Files Converter is a user friendly software tool to convert many file formats to another file format. This freeware product converting HTML files into good looking RTF format. You can convert HTML files in RTF files with tables or can transform tables to t
T-Cubed Lite Edition T-Cubed Lite Edition is a trouble ticket manager for logging and reporting trouble incidents for a wide variety of environments. T-Cubed was originally designed for IT support calls, but is generic and flexible enough that it can be used in a wide variety
Customer Database Pro Customer Database Pro (CDB) is a complete, multi-user, customer database, and help-desk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issue
SAM Service Asset Manager SAM Corvus is a proven and comprehensive Service Asset Management and help desk software solution, that is fast to implement and enables businesses to effectively employ industry best practices. SAM Corvus is packed with features to help keep your service
Supported Operating Systems:
Windows NT |
Comments on :
Comments not found
Windows Software - Free Windows Downloads, Apps, Games, Freeware, Skype, Media Player, Antivirus, Gimp, Live, Starter for Windows XP, Vista, 7, 8, 10