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Version: 3.0
Platforms: Windows

Categories: Business & Office Software
Upload Date: 11 Jul 15
Developer: Escon Information Consulting
Distribution Type: Shareware
Price: 275.00 $
Downloads: 0
File Size: 2505 Kb
Free Download SupportPortal 

Rating: 2.0/5 (Total votes: 1)

AJAX/PHP web based help desk and customer support solution with Ticket and E-mail management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: Track and manage support issues effectively to ensure customer satisfaction; Allow end users and specialists to share experience through Support Forum; Keep your customers informed about new product's features through News Engine; Live support Chat gives your customers answers to their questions on the spot in real-time; Make new products versions and documentation always available to right person at right time; Comprehensive Knowledge Base and procedures; Manage SLA and get reports on support load and performance.




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Supported Operating Systems:
Windows 2000 | 

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