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Web Help Desk Pro

Web Help Desk Pro
Version: 9.2.3.2
Platforms: Windows

Categories: Business & Office Software
Upload Date: 9 Jul 15
Developer: MacsDesign Studio
Distribution Type: Freeware
Downloads: 5
File Size: 112820 Kb
Free Download Web Help Desk Pro 

Rating: 0.0/5 (Total votes: 0)


 
This help desk software Pro edition of Web Help Desk for Microsoft Windows offers an industry leading web-based help desk software that empowers IT help desk technicians with an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

What is new in this release:

  • Tech permission to approve FAQs.
  • Machine name can now be used as an asset number when syncing with SCCM/SMS Discovery Connections.
  • Unicode support for PDFs is now enabled by default.
  • SCCM/SMS Discovery Connection no longer fails if the v_R_System view does not have a decommissioned0 column.

    Limitations:

    30-day trial

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    Other Windows Software of Developer «MacsDesign Studio»:

    Web Help Desk FreeWeb Help Desk Free
    This help desk software Free edition of Web Help Desk for Microsoft Windows offers an industry leading Web-based help desk software that empowers IT help desk technicians with an iPhone app, email-to-ticket conversion, LDAP & Active Directory integration,

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    Supported Operating Systems:
    Windows 2000 | 
     

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