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WinHelpDesk

WinHelpDesk
Version: 1.1
Platforms: Windows

Categories: Business & Office Software
Upload Date: 2 Nov 15
Developer: Adiscon
Distribution Type: Shareware
Price: 99.00 $
Downloads: 0
File Size: 723 Kb
Free Download WinHelpDesk 

Rating: 0.0/5 (Total votes: 0)


 
Manage your help desk activity quickly and efficiently. WinHelpDesk documents and tracks help requests. Incoming requests can be assigned to different help desk agents and be categorized by customer and contract. Complex issues can easily be structured with a subticketing feature, where a general ticket breaks down into smaller issues. Multiple levels can be used for your most complex calls. Each subticket can be assigned to a different agent. Work done can be documented as the solution progresses. Best of all, tickets can automatically be generated from incoming mail messages. WinHelpDesk is a robust feature-rich help desk solution at an unbeatable price.

Requirements:

Windows 98/Me/NT/2000/XP

Limitations:

30-day trial

 
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Supported Operating Systems:
Windows 2000 |  Windows 98 |  Windows Me |  Windows NT |  Windows XP | 
 

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